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 Frequently Asked Questions (FAQ)

  • Are your jackets heavy to wear?
  • Do your products shield against all bullets?
  • How can I be sure your products are actually bulletproof?
  • Are your products knife proof?
  • You state that your products are NIL IIIA certified. What does that mean? 

 

The US Dept. of Justice’s National Institute of Justice has completed the following testing of the materials used in Bullet Defense products. This government agency confirmed that our products meet the minimum requirements set forth in Type IIIA certification. These requirements are:

 

Type IIIA (.357 SIG; .44 Magnum) Type IIIA armor that is new and unworn shall be tested with .357 SIG FMJ Flat Nose (FN) bullets with a specified mass of 8.1 g (125 gr) and a velocity of 448 m/s ± 9.1 m/s (1470 ft/s ± 30 ft/s) and with .44 Magnum Semi Jacketed Hollow Point (SJHP) bullets with a specified mass of 15.6 g (240 gr) and a velocity of 436 m/s ± 9.1 m/s (1430 ft/s ± 30 ft/s). 

 

Type IIIA armor that has been conditioned shall be tested with .357 SIG FMJ FN bullets with a specified mass of 8.1 g (125 gr) and a velocity of 430 m/s ± 9.1 m/s (1410 ft/s ± 30 ft/s) and with .44 Magnum SJHP bullets with a specified mass of 15.6 g (240 gr) and a velocity of 408 m/s ± 9.1 m/s (1340 ft/s ± 30 ft/s). 

  • Are your products water repellant?
  • How do I best clean and maintain the integrity of my Bullet Defense product(s)? 
  • What is your return policy?
  • Do you offer a product warranty?
  • Can your products be customized? 

 

We do our best to accommodate our client’s requests for customizations. For a list of currently available customizations, please visit our Product Customization Page – insert hyperlink to that page.

  • Can you design and manufacture a bulletproof product that is not listed on your website?

 

Please Contact Us. <hyperlink to Contact Us page>

 to further inquire regarding custom product availability. 

  • Do you ship outside of the United States?

 

Yes, we ship our products worldwide.

  • How long will it take to receive my product once I place an order?
  • What forms of payment do you accept?
  • Can I purchase your products and resell them on my website?

 

Only approved Reseller Partners are authorized to resell our products.  For more information, please visit our Reseller Partner <hyperlink> page. 

  • Can I brand your products with my logo and resell them?

 

Please Contact Us. <hyperlink to Contact Us page>

to further inquire regarding white label opportunities. 

  • Do you offer volume discounts?

 

Please Contact Us. <hyperlink to Contact Us page>

to further inquire regarding available volume discounts. 

Customer Support

Our customer service line and Live Chat Support is available 9:00 - 5:00PM PST, Monday - Friday.

1-888-272-5251

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